Everything you need to know

How long does it take to receive my custom ball?

4-6 weeks from order to door (shipping and duties included). Please note that thus delivery timeframe is an estimate and may vary. Usually we can deliver your custom ball within 4 weeks, but occasionally (during peak seasons or due to unforseen circumstances) delivery may take longer.

Your ball is made specifically for you so we need to account for design, manufacturing and shipping.

Do I get a discount on reorders?

Yes - because your custom mold is kept on file reorders are $20 cheaper - forever.

Is there a character limit?

12 characters. Enough for most names — and at 16cm wide on the ball it looks exactly right. If you need a longer name, please contact us and we will see what we can do for you.

Are Ballzy balls actually professional quality?

Yes. Our balls are made to the same specifications as leading professional basketballs.

All Ballzy balls feature a reinforced dual butyl bladder and use a premium microfibre or composite leather cover. The Signature ball features Soft Touch Technology integrated into the bladder to give you that soft touch around the basket.

Built to be played, not displayed.

What's the minimum order for clubs?


In order to provide competitive pricing for clubs we need a minimum order of 5 balls. Of course shipping and duties are included so there are no extra costs upon delivery.

Where do you ship?


Everywhere. Shipping and duties are included for every order — no surprise charges at your door.

What if I'm not happy with my ball?

If your ball arrives damaged or the personalisation differs from your order, we'll make it right. Contact us at hello@ballzy.co within 14 days.

What's the difference between the ball tiers?


Signature — Japanese Microfibre, Soft Touch Technology integrated with Dual Reinforced Bladder. Our best ball.

Varsity — Premium Microfibre, Dual Reinforced Bladder. A serious performer on the court.

Clutch — Composite leather, Dual Reinforced Bladder, built for indoor and outdoor. Goes anywhere.

The Ballzy Ball — Same as the Varsity ball without the customization. Ships tomorrow, no waiting.

Can I get my club's badge on a ball?

Absolutely — that's exactly what we do. Visit our For Clubs page to see pricing and get a quote.